Cancellation - Order cancellations are only accepted 24 hours prior to the order being shipped out. SHip Time - Orders get shipped out within 24-48 business hours. - Delays may occur during holidays. - Please excuse any delays caused by uncontrollable events such as emergency situations or severe weather conditions. ORDER TRACKING Please track your order on the transport company's (UPS, FedEx, Purolator etc.) website with the tracking number provided to you. If you don't know your tracking number, please use the Contact Us form to send us a message. In your message please include your Order ID/Purchase Order number. Return/Exchange Products may be returned/exchanged within 30 days of the delivery date under the following conditions: - Products are in Original and New condition - Products are in original packaging Products are NOT eligible for return/exchange under the following conditions: - Products have been previously installed, drilled, permanently marked, spray painted, or in any other way altered from its original condition - Products are degraded due to storage outside or exposure to elements resulting in discoloration - Products are defective due to negligent storage - Products are equipped with any accessories Return/Exchange shipping We are only responsible for return or exchange shipping if: - The order contains defective product(s), which must be reported within 24 hours of delivery - The order was damaged by our choice of carrier company - We are NOT responsible for return or exchange shipping if it's a buyer's remorse return/exchange